FAQs2025-12-04T16:29:18-05:00

FAQs

Find quick, clear answers to your questions about our services and products

Your Source for Knowledge and Confidence in Odour Elimination

We believe in complete transparency and open communication. Here you can explore the cutting-edge science behind our effective molecular odour elimination solutions, understand the significant operational benefits of our comprehensive, hands-off service programs, and learn about the certified quality and safety of our professional-grade products.

Our goal is to ensure you have all the information necessary to make confident decisions about the management of your odour elimination and facility maintenance needs.

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Frequently Asked Questions About Our Environmental Services

How can we make the compactor room smell better?2025-12-04T16:33:45-05:00

We have vaporizer scent diffuser machines that eliminate odours and leaves a pleasant smelling fragrance. Our compactor and chute cleaning service, offered by our Metro Jet Wash division, should also be considered to totally suppress those garbage odours.

Our garbage chutes smell. Is there a product that we can use to combat this?2025-12-04T16:35:20-05:00

Yes, our MJW Degreaser product would be ideal for your chutes and chute wash-down system. We also have a chute and compactor cleaning service, offered by our Metro Jet Wash division, that uses a 3000 PSI power washing unit. This combination effectively cleans the accumulated and caked-on dirt on the chute and compactor surfaces yet is gentle enough to not cause damage.

Our garbage, recycling, or organic bins smell. Do you have something for this?2025-11-21T13:35:09-05:00

Yes, our MJW Granules+ product. It’s a bio-degradable volcanic rock compound that eliminates odours, soaks up the leachate (garbage fluids) and has a subtle fragrance. The best part is, it doesn’t clump up or stick to the bins so it gets thrown out along with the rest of the garbage.

We have bad odours in our building but only in some hallways. Can you help with that?2025-12-04T16:36:28-05:00

Several factors contribute to this problem. Having no compactor room odour control systems, negative air pressure in the chutes, poor airflow, etc. An assessment or site check would be required to investigate the cause of your odour problem. We provide this service to you for free.

Can you provide a ‘welcome’ scent similar to big chain hotels for our newly renovated hotel lobby?2025-12-04T16:37:32-05:00

Yes, we have a trained ambient scenting specialist that can help determine the fragrance that will create or enhance the brand qualities associated with your hotel.

I have allergies and am sensitive to odours. Will your fragrances affect me?2025-12-02T13:53:59-05:00

All of our fragrances are hypoallergenic, with an average scent effect that is less than 1 ppm (parts per million) and is compliant with the IFRA (International Fragrance Association) standards. The threshold for the chance of triggering an allergic reaction is usually between 40-100 PPM.

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